Shade Card
We appreciate how difficult it can be choosing colours from a screen so if you would like a shade card you can buy one here. The shade cards are made using Plump DK and show all 27 colours in the Plump/Plump Dk range. Pudding currenty has a smaller palette using 16 of these colours. If you would like more information just drop us an email [email protected].
Washing
Plump Superchunky and Plump DK are made from the highest quality superfine merino and baby alpaca. These really are special and luxurious fibres and should be treated carefully! Having said that both yarns are suitable for delicate hand washing. Use a specialist detergent and do not agitate or twist the fibres to retain the gorgeous softness and shape of your garment.
Shedding
Because of the roving nature of our yarns (they are single ply, rather than tightly twisted), some shedding may occur. The best way to deal with this is spray your finished garment with water and leave to dry flat, naturally before the first wearing. This sets the fibres and should stop any problems. If you want any further advice just drop us a line at [email protected]
Using your yarn
All our yarn comes in skeins. Before using you need to wind the skein into a ball or you will get into an awful tangled mess! If you are not sure how to do this you can watch our video here!
UK
Shipping is £3.95 to anywhere in the UK regardless of size.
All our UK orders are posted Royal Mail Tracked.
EU & Europe
For all orders to the EU & Europe shipping is £9.50. Local taxes may apply.
Orders are sent by Royal Mail International Tracked.
USA, Australia, NZ and rest of the world
For the rest of the world, shipping is £20. Local taxes may apply.
Orders are sent by Royal Mail International Tracked.
Returns
We will happily accept returns or exchanges within 28 days. Please drop us a line at [email protected] if you plan to send anything back so that we can deal with your request. Please note that we can only accept unused yarn, still in the skein (ie not wound into a ball). Further information is available at our terms and conditions.